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Underwriting Manager

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Date: Aug 31, 2017

Location: Jacksonville, FL, US

Company: The Doctors Management Company



The Doctors Company National Underwriting Group is focused on offering coverage to the medical malpractice insurance industry’s most complex risks. We are a cohesive and dynamic team that applies creative and flexible underwriting solutions to meet all challenges presented by the changing healthcare environment. Our underwriting appetite includes primary and/or excess coverage, fronting, loss-sensitive programs with multistate capabilities on an admitted or surplus lines basis, and more.

We welcome self-motivated, creative, innovative, high-energy, effective communicators with in-depth knowledge of large account medical malpractice coverage. The right candidate possesses solid interpersonal and collaboration skills, and is comfortable communicating at all levels of an organization and with brokers and insured's. Your experience and talent will provide a fresh perspective as we fulfill the company’s strategic growth goals in the large complex account arena.

The Doctors Company is currently seeking an Underwriting Manager for our location in Jacksonville, Florida.


The Underwriting Manager, under general direction of management and within authority granted, will effectively manage the regional office by planning, organizing, coordinating, motivating and controlling unit resources and staff in support of Company stated objectives of profit, growth, expense control, member services and staff development. One or more supervisors and a number of non-management staff in one or more office locations, and/or one or more telecommuters, may report to this position. Contacts are employees, company management, policyholders, vendors, reinsurers, IT, finance, patient safety, claims and legal professionals, brokers, agents, and members of the general public.

Primary Duties & Responsibilities
  • Accountable for assigned office’s underwriting results:  Collaborates with the underwriting management team, actuarial, patient safety, claims and others in the underwriting, production, maintenance, and servicing of assigned territory and book of business profit and growth objectives.  Assigned book may include Standard, Custom, Middle Market, Reunderwriting, PAR, PULIC and selected National Program business. 
  • Identifies company, department and regional office  opportunities/issues and recommends appropriate action(s) to address those opportunities/issues.  Implements, monitors, controls, and adjusts action(s) to ensure their effectiveness in meeting company, department and regional office objectives.
  • Mentors staff in the production, underwriting and pricing of assigned book.  Assesses individual and unit training needs and guides staff development accordingly.
  • Personally underwrites and maintains an assigned book of business reflective of the regional office’s overall book of business. 
  • In collaboration with underwriting operations and IT management, develops system requirements or recommends changes.  Directs staff participation in system testing, training and implementation and the reporting of system issues or problems. 
  • Responsible for human resource issues and practices for assigned staff, including but not limited to:  interviewing, hiring, training, managing, monitoring performance, providing performance feedback and job performance evaluations.  Addresses and attempts to resolve employee complaints and concerns, or refers to the Human Resources Department.
  • Attends designated meetings and recommends actions on behalf of the Chief Underwriting Officer, SVP/Department Head, as required or requested.
  • Performs other responsibilities as needed or assigned.



  • 5 years of Insurance management or supervisory experience, with emphasis on working with multiple staff and business teams, including underwriting and product development.
  • 5 years of commercial general liability or professional liability insurance underwriting, claims and/or product development experience
  • Bachelor's Degree or equivalent in Business or Economics
  • RPLU or CPCU designation (or in progress) strongly preferred
  • Knowledge of underwriting rating rules, policy forms, procedures and supporting administrative functions
  • Demonstrates leadership skills in organizing and prioritizing multiple responsibilities in a fast paced and changing team environment
  • Excellent presentation skills
  • Ability to travel and adapt to a flexible work schedule


We offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:

  • Health, dental, and vision insurance
  • Health and dependent care tax-free spending accounts with a company match
  • 401(k) and Roth IRA with company match, as well as catch-up plans for both
  • 10 paid vacation days, 6 paid sick days, and 6 paid personal days each calendar year (with vacation increases based on length of service)
  • 10 paid holidays each calendar year
  • Life and travel insurance
  • Tax-free commuter benefits
  • In-person and online learning opportunities
  • Cross-function career opportunities
  • Business casual work environment
  • Time off to volunteer
  • Matching donations to qualifying nonprofit organizations
  • Company-sponsored participation at non-profit events



At The Doctors Company, we are fiercely committed to our mission of advancing, protecting, and rewarding the practice of good medicine. Our employees are integral to our success as the nation’s largest physician-owned medical malpractice insurer—and reflect our core values of service and professionalism. Employees also make a difference in their communities through volunteer work and donations. In the last five years, employees have worked more than 5,000 hours for local community organizations and donated more than $500,000, in conjunction with a company matching funds program.

The Doctors Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Nearest Major Market: Jacksonville

Job Segment: Telecom, Underwriter, Telecommunications, Medical, Product Development, Insurance, Technology, Healthcare, Research

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