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Project Lead

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Date: Apr 16, 2017

Location: Napa, CA, US

Company: The Doctors Management Company

The Doctors Company is currently seeking a full-time, Project Lead for our Insurance Operations department in Napa, California. The Project Lead is a critical role for the Insurance Operations department. In this role, you will deliver projects associated with scaling the company’s businesses and eliminating unnecessary costs. These projects can involve process design/reengineering, technology enhancements, automation, and organizational redesign.


The project lead is the individual ultimately responsible for the success of a project. You will have full ownership of your projects and will provide day-to-day project management, reporting, and issue escalation. To be successful in this role, you must be able to establish strong working relationships with a wide variety of teams and have a great degree of comfort in technology/operations.



• Bachelor’s degree preferred.

• Five to eight (5-8) years of related project lead experience.

• Previous Insurance or Health Care Industry experience preferred.

• Experience as a project manager with responsibility for developing and executing key deliverables.

• Analytical capabilities including understanding business metrics and key process indicators.

• Ability to prioritize a variety of incoming requests while maintaining daily work assignments.

• Strong customer service and team orientation and the ability to work with diverse personalities.

• Ability to work in a fast-paced environment.

• Ability to negotiate and resolve conflicts with the capability to influence a variety of teams or groups of individuals without holding direct authority.

• Experience in delivering presentations and facilitating communications throughout organizations.

• Excellent relationship building and collaboration at all organizational levels.

• Knowledge of establishing clear policies, processes, and guidelines.

• Intermediate level technology capabilities in Microsoft Project, Excel, PowerPoint, Word and Visio.

• Ability to travel and adapt to a flexible work schedule.

• Performs other duties as assigned.


The Insurance Operations Department has two roles at The Doctors Company:

  1. Provide best-in-class member experience
  2. Deliver operational improvements that make it easier to do business and drive innovation within the company


Individuals in our department are empowered to deliver an amazing member experience during every interaction, whether it is helping a member access our Patient Safety training sessions or simply updating their contact information. We are often the face of the company and our team is responsible for protecting its reputation.


Our department o provides services to nearly all departments in the company. It is our goal to help our partners protect and extend the company’s leading position in the market.


When you join the Insurance Operations Department, you will embark on a path of personal and professional development while making a tangible impact on our business every day.


Nearest Major Market: Napa

Job Segment: Project Manager, Technology

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